1. Indent Collection: google spreadsheets are shared amongst all the departments every 3 months to collect the requirements of drugs. These requirements are then compiled and reviewed, based on current stock available at the pharmacy before the file is forwarded. Past consumption patterns are also made use of in determining the future demands.

2. Forwarding of file for procurement: Once all the requirements are compiled, signatures of the department representatives are collected to confirm the quantities required. File is then initiated on eoffice with this signed copy, along with Indent form for the medicines. Approximate cost of medicines is also calculated based on the previous purchase prices to help with the procurement processes. In addition to this, demands for Rate Contract Drugs are also compiled and forwarded to RC committee for further processes.

3. Delivery of items and issuance of stock: Once Purchase orders are issued by the procurement department, items are delivered at the Central Pharmacy. These items are then uploaded to the CDAC/HMIS portal.

A committee entrusted to undertake the verification of the stock, inspects the stock received and provides their valuable remarks. Once the verification process is complete, the stock is ready for distribution/issuance.

4. Further, all medicines are arranged in the Central Pharmacy in alphabetical order and based on their types i.e. injections, tablets, creams, inhalation and syrups. Such arrangement allows easier identification and issuance of medicines. List of items delivered is then also shared amongst the departments vide emails. Requisitions for the same is then collected through the CDAC/HMIS portal and issuance of medicines takes place accordingly.

For EHS card holders:

1. All EHS cardholders are advised to collect medicines prescribed to them on their OPD booklets, depending on their availability at the Central Pharmacy. A receiving copy of the same is kept at the Pharmacy for stock maintenance and handling procedures.

2. In case a medicine prescribed to the EHS cardholder is not available at the Central Pharmacy, a NON-AVAILABILITY certificate is issued to them, listing the medicine names. All reimbursement processes related to medicines require a Non Availability Certificate issued by the Central Pharmacy.